COVID-19

We are ready to welcome you to STELLA VILLAS  and our beautiful island.

We look forward to offering you the perfect setting for your summer holidays. We all have experienced unprecedented circumstances in the past few months and we now need more than ever to take a deep breath and relax.

Life on Crete island has resumed its usual summer rhythm – restaurants and shops are open, the nightlife is in full swing and most of the activities are carried out as every other summer. You will be able to experience the Greek summer to the fullest!

But we never let our guard down! Your safety and the safety of our staff is always our top priority. We are following all the guidelines issued by the Greek authorities and we have updated our operations in order to provide you with an exceptional but also as safe as possible environment.

Our team is fully trained to apply the health protocols of the Hellenic National Public Health Organization. Our properties have received the Health First Certification issued by the Greek Ministry of Tourism for full compliance with the health protocols.

Here below you will find some of the measures that we have taken.

GUEST ROOMS

  • Visitors are not allowed in guest rooms
  • Rooms are meticulously cleaned and ventilated between guest stays
  • Air conditioning filters are frequently cleaned and replaced
  • Rooms are generally cleaned every 3-4 days
  • Sanitizer dispensers are available in every room
  • Surfaces covered with fabric (furniture upholstery and curtains) are cleaned with a steam appliance at temperatures higher than 70o C

Some of the decorative objects have been removed from the rooms (pillows, beddings, etc.)

CHECK IN/OUT

  • The check in/out process is performed in an open space
  • Room keys are disinfected before they are handed over to you
  • Check in/out times have changed to allow for the meticulous sanitization of the room between guests’ departure and arrival. You have to check out by 11 am and you cannot check in before 3 pm.

We take every possible measure to maintain the highest standards of hygiene across all our properties. We kindly request your collaboration in keeping STELLA VILLAS a safe heaven for our guests and staff.